Returns & Refund Policy
At Piccolo's Gastronomia, we take pride in the quality of our gourmet Italian imports and want you to be completely satisfied with your culinary experience. Due to the perishable nature of our products, we offer returns or replacements on items that arrive damaged or incorrect within 7 days of delivery.
Return Process
- 1.Contact Support
Email our customer service team with your order number and clear photos of the damaged or incorrect items.
- 2.Verification Process
Our team will review your request within 48 hours to confirm the issue and verify the product's batch information.
- 3.Return Authorization
If a return of non-perishable goods is required, we will provide you with a prepaid shipping label and return instructions.
- 4.Refund or Replacement
Once approved, we will either ship out a fresh replacement immediately or issue a full refund to your original payment method.
